Terms of Service

1. Acceptance of Terms

By creating a Made It account or using the app in any way, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Made It.

2. What Made It Is (and Isn't)

Made It is a communication and location-sharing tool that helps people who trust each other stay in touch and see each other's location when they choose to share it. It's meant to support the way people already check on each other - not to replace judgment, direct communication, or professional safety and emergency services.

Made It does not monitor your safety on our behalf, does not dispatch help, and does not guarantee that any other member of your Space is watching, available, or will respond. Features are provided on a best-effort basis and may be limited by your device, connectivity, permissions, or battery life.

3. Eligibility

You must be at least 13 years old to create a Made It account. If you are under the age of majority where you live, you should only use Made It with the knowledge and permission of a parent or guardian.

4. Your Account

Made It accounts are created through Google Sign-In. You're responsible for maintaining the security of the Google account tied to your Made It account, and for all activity that happens under your account. Let us know if you believe your account has been accessed without your permission.

5. Spaces, Location Sharing & Your People

A "Space" is a group you create or join with people you choose to trust. Joining a Space and marking yourself visible shares your approximate live location with the other active members of that Space, for the day, until you leave or the day resets. You control when you're visible; other members of a Space you're in can see it while you are.

If you create and own a Space, you're responsible for who you invite into it and for managing its membership. Removing someone from a Space, or deleting a Space you own, removes their access to it.

Don't use location sharing, group chat, or any other Made It feature to monitor, track, harass, or control another person without their knowledge and willing participation. Sharing your own location is always your choice - it should never be coerced.

6. Plans, Subscriptions & Billing

Plans. Made It has a free plan and a paid plan, Basic. On the free plan you can own one Space with up to three people in it, yourself included. Basic is a monthly subscription that lets you own as many Spaces as you like, with up to ten people in each. Limits apply to the person who owns a Space - people you invite never need to pay to join. What each plan includes is always shown under Your plan in the app.

Buying through Google Play. Basic is sold and billed through Google Play, and charged by Google to the payment method on your Google account. Google Play's own terms apply to the purchase alongside these Terms. We never receive your card or other payment details.

Automatic renewal. Basic renews automatically each month at the then-current price, until you cancel. You can cancel at any time in Google Play (Payments & subscriptions → Subscriptions), or from Your plan → Manage subscription in the app. Cancelling stops future renewals; you keep Basic until the end of the month you've already paid for.

Deleting your account does not cancel your subscription. Your subscription belongs to your Google account, so deleting your Made It account or uninstalling the app won't stop Google from billing you. Cancel it in Google Play first.

Refunds. Refunds are handled by Google Play under its refund policies - you can request one from Google Play directly. We don't provide refunds or credits for partial months, except where the law requires it. Nothing in these Terms limits any rights you have under consumer protection laws that apply to you.

Failed payments. If a renewal payment fails, Google Play may retry it for a period while Basic stays active. If the payment still can't be collected, Basic ends.

When Basic ends. Nothing is taken away. Your Spaces and the people in them stay as they are. You just can't create more Spaces or invite more people than the free plan allows until you subscribe again.

Price and plan changes. We may change prices or what a plan includes. Google Play tells existing subscribers about a price increase in advance and, where required, asks for your agreement before it applies. You can cancel before a change takes effect.

7. Acceptable Use

When using Made It, you agree not to:

• Use the app for any unlawful purpose, or to harass, threaten, stalk, or endanger another person.
• Impersonate another person, or misrepresent your affiliation with a person or organization.
• Attempt to access another user's account or data without authorization.
• Interfere with, disrupt, reverse engineer, or attempt to circumvent the security of the app or its infrastructure.
• Use Made It to transmit content that is illegal, abusive, or infringes someone else's rights.

We may suspend or terminate accounts that violate these rules.

8. Your Content

You retain ownership of the messages and content you send through Made It. By sending content through the app, you give us the limited permission needed to store, transmit, and display it to the other members of the relevant Space, solely to operate the service. You're responsible for what you send, and for having the right to send it.

We may remove content, or restrict access to a Space or account, where we reasonably believe these Terms have been violated.

9. Service Availability & Changes

Made It is under active development. Features may change, be added, or be removed, and the service is provided on an "as is" and "as available" basis, without any guarantee of uninterrupted availability. We'll try to give notice of significant changes where practical, but we can't promise a specific level of uptime or performance.

10. Termination

You can stop using Made It at any time. You can delete your account yourself from Account Management in the app, which removes your profile, your Space memberships, and the messages you've sent. Deletion is permanent and can't be undone.

Deleting your account doesn't cancel a Basic subscription - see section 6.

We may suspend or terminate your access if you violate these Terms, to protect other users, or to comply with legal obligations. If we end your access because you violated these Terms, you won't be refunded for the rest of a billing period, except where the law requires it.

11. Disclaimer of Warranties

To the fullest extent permitted by law, Made It is provided without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the app will be error-free, uninterrupted, or that location data will be accurate or timely.

12. Limitation of Liability

To the fullest extent permitted by law, Purple Robot will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, safety incident, or harm arising from reliance on the app's location, presence, or messaging features, including reliance in an emergency.

13. Indemnification

You agree to indemnify and hold harmless Purple Robot from claims, damages, and expenses arising from your use of the app, your content, or your violation of these Terms or of another person's rights.

14. Governing Law

[Placeholder - governing law and jurisdiction to be finalized before public launch, once Purple Robot's operating entity and province of incorporation are established.]

15. Changes to These Terms

We may update these Terms as Made It changes. Material changes will appear in an updated version of this page, dated above, and where appropriate we'll bring them to your attention in the app.

16. Contact

Questions about these Terms? Contact us at support@purplerobot.ca.